You have finally settled in your new home and now you want to write a review for a moving company. The moving process is finished, but you are still thinking about the challenges and stresses of the moving process. You wonder about some choices, evaluate decisions and analyze mistakes. Bear in mind that there are many other home movers who are in the middle of this exhausting and stressful process. If you want to help them make the best decision, but don’t know how to write a review for a moving company, read on and find out. Now you know how to plan the move, find good movers, save time when packing, label your boxes properly and declutter before your move. So, why not share it with other stressed-out, worried home movers who have just started this journey?
Why you should write a review for a moving company?
Regardless of whether your feedback is positive or negative, it is important to share it with other people who are thinking of using the services of a moving company. They will find out if it’s a good idea to hire them (since they are reliable and careful), or to avoid them. Your review might be beneficial for millions of people who are in the middle of the moving process and prevent this experience from turning into a nightmare. Writing a review in an honest and objective manner will not take a lot of your time, but will be valuable for other home movers, and possibly the moving company itself. Isn’t that good enough reason to write a review for a moving company?
How to write a review?
When it comes to writing a useful review, it is not enough to simply say “they did a good job” or “this was an awful experience”. You should be more specific, detailed and, above all, honest and objective. Bear in mind that your review will influence someone’s decision and possibly convince them to hire or avoid particular movers. Here are some tips that can help you during the writing process.
- Provide some basic information about your moving company: name, relocation distance, and date moving cost, condition of your belongings, etc.
- Evaluate the overall impression and performance. You can rate the moving service as excellent (5 stars), good (4 stars), average (3 stars), unsatisfactory (2 stars) or poor (1 star).
- Give a detailed description of your experience. Were the movers polite and careful with your belongings? Were they punctual and fast? Did they provide any additional service or give useful advice? Were any of your items damaged or lost? And, finally, was the moving price the same as during the estimate?
- Mind your spelling and grammar, as those mistakes will affect people’s perception of your comment. Those mistakes can make your review seem less serious and untrustworthy.
Include your personal impression
Once you have included objective information regarding your move, it’s time to share your personal impression. Write about the company’s customer service – what was the first contact like, were they helpful and patient, did they answer all your questions. Sometimes people skills and good communication can make up for any potential mistakes. Mention whether you had any additional demands or special requests and if they gave you additional, useful advice. If movers were willing to go the extra mile and make a special effort to meet your demands or even exceed your expectations, this should definitely be praised and rewarded.
Where to post a review?
Once you have decided to write a review for a moving company, it’s important to know where to post it. You want your voice to be heard, so make sure to write a review on reputable moving-related sites. Moving.com is a great platform for reliable online reviews, as it’s a specialized website with customer reviews for more than 630 moving companies nationwide. The reviews include basic business information, move type, BBB rating, certifications, and complaints. Also, you can leave a review on the Better Business Bureau website. Here you can see the company’s rating, from the highest A+ to the lowest F, customer reviews and previously submitted complaints. You can simply search a business name, select the number of stars that you want to give the company and leave your review.
Reviews on social media
Social media platforms are a powerful tool. The savviest companies know that it’s important to have a good relationship with customers and followers. Once you visit a Facebook page of a company that you wish to write a review for, you can allocate an appropriate star rating, but make sure you leave the audience as “Public”. In that case, it can be seen by everyone that visits the page. Also, it’s important to see how the company reacted to positive and negative feedback.
What are you waiting for?
Your review should be direct and honest. It will take a couple of minutes of your time, but it will help other home movers immensely and possibly save them a lot of troubles. Not so long ago, you were in the same situation, desperately trying to find a reputable moving company. Focus on the quality of service, punctuality, communication, professionalism, politeness, and efficiency. Has your voice heard by posting a review about your former mover?
Choosing a moving company is probably the most important decision you make during the move. It’s highly recommendable to ask for a referral when searching for professional movers. However, if you don’t know anyone who had moved in that area, you will probably spend hours reading a number of customer reviews of various moving companies. While it’s important to do thorough research, some things can only be learned from the first-hand experience. So, don’t forget to write a review for a moving company that will benefit future movers.