One way or another, there’s a good chance that at one point in your life, you’ll have accumulated a lot of junk that needs to be thrown away. Maybe you’ve been cleaning your garage and you found plenty of things that have been sitting there forever? Things that are no longer necessary and there’s no reason not to part with them? Or you’ve decided to clean your office and you need some assistance with getting rid of that much junk? Even when we’re talking about junk removal on a smaller scale, hiring good junk removal service can help you out a lot. But, you shouldn’t hire just any junk removal service. There’s a lot of unprofessional companies that offer this service. That’s why we’re here to explain to you how to find a decent junk removal service.

Browsing junk removal service reviews online

We’ve already explained how to find cheap movers, but you should know that many of these movers may also offer junk removal service. So, if you’ve already found an ideal moving company, ask them if they’re handling junk removal as well. If they’re not, don’t worry, as we’ve got you covered.

Let’s focus first on the “online” part of our guide on how to find a decent junk removal service. Of course, if you’re looking for such a service online, then you can google for reviews of companies that provide such a service in your area. Sites like┬ácan help you in this regard. However, you shouldn’t put all of your trust into reviews. Believe it or not, unprofessional companies may even post fake reviews of their own, while trying to ensnare more victims.

A man using his phone, perhaps googling for a high-quality junk removal service.
You’ll probably need to google for reviews before finding a few potentially decent companies.

However, if you follow the guidelines that we will post in this article, you can determine on your own whether the company is decent or not. Once you’ve found a seemingly excellent company online by browsing reviews, you’ll know how to tell if the company is really that good. And if you’re from Massachusetts, there’s actually no need to read reviews at all. That’s because we can recommend a perfect company for all of your junk removal needs – Unfortunately, if you’re not from MA, you’ll still have to sort through online reviews…

What’s the company like in terms of customer service?

Once you’ve found a potentially decent company, the first thing to do is to try to gauge their level of customer service professionalism. Your own intuition will help you a great deal in this regard. However, there are also things to look out for. Can you find all the relevant information on their website? Is the site kept up-to-date? How many options are there for getting in touch with them? If there’s only one, that could indicate that they’re not reliable enough.

Four enthusiastic persons giving thumbs up.
If the people working for the junk removal service are this enthusiastic, there’s a good chance that they care about customer service.

And most importantly, will they try to make an arrangement so as to suit your schedule of availability? The company should care for their customers. If you think that they didn’t even try to accommodate your schedule, that indicates that they don’t care.

Check the status of the company’s trucks

You should also check what kind of equipment does the company have. Especially pay attention to their trucks. Try to determine if the trucks are large enough and if there’s enough of them for your intents and purposes. The trucks’ number and size will directly influence how many trips will they have to make before they’re done with transporting your junk. And that will influence the price.

Three trucks on the open road.
Don’t forget to check how large the company’s trucks are, and whether there’s enough of them.

This is especially important for large scale junk removal. People often use this service, for example, when they’re relocating an office. So, in order to make sure that one small truck will not be repeatedly dropping by to pick up your junk, don’t forget to take a good look at the company’s vehicles before enlisting their services.

A decent junk removal service should be recycling or donating their customers’ junk

If you’re worried about the planet Earth and you want to recycle all of your junk, you can rest assured knowing that all the best companies in the business will either try to donate or recycle your junk. If you have decided to move and you’re thinking of donating when moving – you can do that on your own as well.

A ''Donate'' sign.
Good junk removal companies are kind, and they will donate or recycle as much objects as they can.

However, junk removal professionals are already in touch with some of the causes that could use donations. So, unless you have a very specific cause on your mind, you can leave this to the professional junk removers. Of course, first make sure that the company in question is, indeed, donating and recycling junk. After all, that’s another way to determine if the company is decent or not.

The quality of the company’s dumpster renting service

Many of these companies also offer dumpsters for rent. Renting a dumpster can be very useful because the company will bring it wherever you want them to. Having a dumpster right in front of the place with all of your junk can be great in some situations, as you won’t have to haul your junk for very long. Once you’re done, give the company a call and they’ll dispose of the dumpster.

However, before renting a dumpster, there are some things to look out for. A decent junk removal service that offers dumpsters for rent will have dumpsters in various sizes, ranging from 10 to 40 yard dumpsters. Also, some materials should not be combined. If, for example, the company doesn’t care if you mix gravel and fill with other materials, that could indicate a certain level of unprofessionalism. Again, if you want to rent a dumpster for a week and you live in Massachusetts, we’ve got you covered, as renting dumpsters is another area of expertise when it comes to the excellent Grunts Moving.

Additional things to have in mind

Here are some other things to keep an eye on:

  • Even if your requests are simple, check what kinds of services is the company offering. There are some fairly complex operations that a junk removal service needs to do from time to time (like, for example, demolishing a pool). A wider range of services would indicate that it is a high-quality company.
  • While it is true that the company’s trucks are transporting junk, they should still be clean and not rusty. Not only is the trucks’ cleanliness important, but also the condition of the workplace after the company’s workers have removed all the junk from it.
  • Make sure that the company is insured. Good junk removal services know that proper insurance brings a lot of comfort to their customers.
  • Do some research online in terms of prior jobs that the company has had. Especially look for jobs that were similar to your requests. You can do that, for example, by browsing their blog posts and looking for some before/after pictures. This will also allow you to familiarize yourself with the whole process. That way, you’ll be prepared when the time comes for them to transport your junk.

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